Privacy

Effective date:

Helioptique Collaborative Solutions LLC operates the Optique Research Operations website (“Optique,” “we,” or “us”). This notice explains how information is handled when you visit the website, submit an inquiry, or correspond with Optique.

Information you provide

When you contact Optique, we receive the information you submit, including your name, organization, professional role, email address or telephone number, preferred contact method, and message. The inquiry form also records your acknowledgment that Optique may contact you about your inquiry.

Required fields are identified on the form. You decide what additional information to include in your message.

The inquiry form is intended for business communications. Please keep participant-identifying information, medical records, and confidential research materials out of website inquiries.

Information collected automatically

When you visit the website or open the inquiry form, certain technical and usage information is processed automatically. This may include your IP address, browser information, language, screen dimensions, page address, referring page, and request times.

Cookies and similar technologies support website delivery, security checks, and usage measurement. This processing can occur without submitting an inquiry.

Use of information

Optique uses inquiry information to respond to messages, understand potential opportunities, maintain correspondence, and develop or administer business relationships.

Information is also processed to support website functionality, measure usage, address delivery or security concerns, document business discussions and decisions, and meet applicable legal obligations.

Processing and disclosure

Services supporting website functionality, security, usage measurement, and business communications process information in connection with those functions.

Optique may also disclose information when required by law or when reasonably necessary to address fraud, security incidents, or the establishment, exercise, or defense of legal claims.

Business records

Optique retains inquiries, contact details, and related correspondence as business records. These records support continuity in communications, preserve the history of business discussions, and document relationships and decisions.

Records may remain on file after a conversation has concluded. Retention remains subject to applicable legal requirements.

Communication preferences and privacy requests

You may contact Optique to update your contact details, change your preferred contact method, or request that inquiry-related follow-up stop.

Questions or requests concerning your personal information may be sent to solutions@optiqueresearchoperations.com. Optique will review requests and honor rights required by applicable law. Verification of identity may be necessary before information is disclosed or a record is changed.

Changes to this notice

Updates will be posted on this page with a revised effective date. Any additional notice or consent required by applicable law will be provided.

Contact

Helioptique Collaborative Solutions LLC
Optique Research Operations

Email: solutions@optiqueresearchoperations.com
Business line: 832-913-5003

2717 Commercial Center Blvd.
Suite E200
Katy, TX 77494